Last updated October 15, 2026
These Terms of Service ("Terms") govern your access to and use of the Gym Guard website and platform (the "Service"), provided by Gym Guard ("Gym Guard," "we," "us," or "our").
By accessing the Service, starting a trial, or creating an account, you agree to these Terms on behalf of yourself and the organization you represent. If you do not agree, do not use the Service.
Gym Guard provides facility management and maintenance software for fitness facilities, including asset tracking, preventative maintenance scheduling, work order management, facility audits, and member feedback collection through QR codes.
We may add, change, or discontinue features from time to time. We will not materially reduce the core functionality of a paid subscription during its term without notice.
You must provide accurate information when creating an account and keep your credentials confidential. You are responsible for all activity that occurs under your account and for the users you invite to your workspace.
You must be at least 18 years old and authorized to bind your organization to these Terms. Notify us promptly at info@gymguard.io if you suspect unauthorized access.
New facilities may begin with a 60-day free trial. No credit card is required to start, and no charge applies during the trial period.
You agree not to:
You retain all rights to the data you and your users submit to the Service ("Customer Data"), including asset records, work orders, and facility information. You grant us a limited license to host, process, and display Customer Data solely to provide the Service.
Member feedback collected through QR codes is submitted by individuals at your facility. You are responsible for how you collect, use, and disclose that information, including providing any notices required by law and obtaining any necessary consents. You represent that you have the right to submit all Customer Data to the Service.
We may generate aggregated or de-identified data that does not identify you or any individual, and use it to operate and improve the Service.
The Service, including its software, design, text, graphics, logos, and documentation, is owned by Gym Guard and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. All rights not expressly granted are reserved.
The Service can connect to third-party platforms such as club management systems and equipment manufacturers. Those services are governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party service.
We work to keep the Service available and secure, but we do not guarantee uninterrupted access. We may perform scheduled maintenance and will make reasonable efforts to notify you in advance. Support is available through the contact details at the end of these Terms.
Each party may receive confidential information from the other. The receiving party will use that information only to perform under these Terms, protect it with reasonable care, and not disclose it except to employees, contractors, or advisors who need to know it and are bound by confidentiality obligations.
The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Gym Guard is a management and reporting tool. It does not replace professional inspection, maintenance, or safety judgment. You remain responsible for the condition and safe operation of your facilities and equipment, and for compliance with all applicable safety, health, and accessibility requirements.
To the maximum extent permitted by law, Gym Guard will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to the Service.
Our total aggregate liability arising out of or related to these Terms will not exceed the amount you paid us for the Service in the twelve months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless Gym Guard and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of the Service, your Customer Data, your member feedback practices, or your breach of these Terms.
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay applicable fees, or use the Service in a way that creates risk or legal exposure for us or others.
On termination, your right to use the Service ends. We will make Customer Data available for export for a reasonable period on request, after which we may delete it in accordance with our Privacy Policy.
These Terms are governed by the laws of the United States and the state in which Gym Guard maintains its principal place of business, without regard to conflict of law principles. The parties will first attempt to resolve any dispute informally by contacting each other before pursuing formal proceedings.
We may update these Terms from time to time. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you by email or through the Service. Continued use after an update constitutes acceptance of the revised Terms.
Questions about these Terms of Service?